Who Are We?
APPLIANCE ENSURE is a UK based company providing Multi-Appliance Extended Warranty across the whole of the UK including the Isle of Man, Channel Islands and Northern Ireland.
Where Are We Based?
Our Head Office is based in Scotland and our Customer Service center is just down the road in Aberdeen. We are working with 3000 Engineers all over UK. We protect your appliance.
About us
When it comes to your home, the house experts at APPLIANCE ENSURE want you to know you don’t have to do it alone. APPLIANCE ENSURE delivers solutions for your entire home, from appliance care to interior and exterior upgrades for your home. You can trust our experts to help take care of your house so you can enjoy your home.
REPAIR SERVICES
For years, people have relied on APPLIANCE ENSURE for their appliance service, protection and parts. With more than many repairs performed annually and thousands of professional technicians employed nationwide, APPLIANCE ENSURE is the #1 appliance repair service in the country, delivering guaranteed quality and workmanship.
To ensure we have the right parts to fix your appliance, we use technology to diagnose problems before we arrive at your home. Whether you purchased your appliance at APPLIANCE ENSURE or not, a APPLIANCE ENSURE Appliance Expert can help. We provide repair and maintenance services for the following items, most major brands and models:
- Refrigerator
- Freezer
- Oven and cooktop
- Dishwasher
- Washer
- Dryer
- Microwave
- Washing machines
- Heating and cooling systems
APPLIANCE ENSURE PROVIDES AFFORDABLE AND COMPREHENSIVE HOME WARRANTIES FOR RESIDENTIAL PROPERTIES NATIONWIDE. WE HAVE LOCAL REPRESENTATIVES AND INDEPENDENT LICENSED CONTRACTORS IN EVERY REGION WE SERVICE AND CURRENTLY EMPLOY OVER 25 FULL-TIME STAFF. WE AS A COMPANY BELIEVE IN 100% TRANSPARENCY. WE KEEP OUR CUSTOMERS BEFORE US. WE'RE THERE FOR YOU WHEN THINGS GO WRONG - IF YOUR APPLIANCE ON COVER BREAK DOWN. WITH OUR MULTI-APPLIANCE COVER, WE COVER THE ESSENTIAL APPLIANCE IN YOUR HOME FROM AS LITTLE AS £12 PER ITEM, PER MONTH*.
What Do We Provide?
We believe we have designed a fair and comprehensive cover for different home APPLIANCE, our Multi Appliance package gives you complete peace of mind. You can call us.
Appliance Ensure Limited provides a 24/7 emergency breakdown service, offering clients up to a 4 hour response from the time of call receipt. The engineering teams are all operating from Appliance Ensure vehicles that carry all essential tools and generic spares. This enables the engineers to work to the very best of their ability whilst meeting the requirements of the customer’s contract.
The engineers are managed by the administration team based at Aberdeen, who selects the most appropriate engineer according to location and skills ability for the problem at hand. The administration team also manages the adherence to client KPI’s and SLA’s, ensuring that engineering needs are met with a reassuring confidence.
Appliance Ensure Limited has recently implemented the use of electronic job sheets for the management of day to day calls, allowing the engineers to reduce time spent completing paperwork and other administrative tasks.
Planned maintenance regimes are managed by the service department and dates for all types of PPM are agreed through communication direct with the client.
Our dedicated PPM engineers complete all identified visual and physical checks as required by the individual piece of equipment. The flexible approach of the department allows for any ‘adjustment’ to the client’s needs should they arise.
